Driving Quality with Real-Time Dashboards

Wednesday, December 5, 2012
3:30 PM – 5:00 PM

Planned in cooperation with the ASHP Section of Pharmacy Practice Managers
Activity #: 204-000-12-298-L04P
Level of Content: Intermediate
1.50 Contact Hours / Knowledge-based
Program Chair: Thomas E. Kirschling, PharmD, MS

Learning Objectives:

• Outline the reasons why the electronic dashboard and patient scorecards will significantly contribute to the future practice model.
• Discuss the development of an electronic pharmacy dashboard and patient scorecard system.
• Identify various operational and clinical metrics to incorporate with these systems.
• Describe the utilization of the system and improved outcomes seen by pharmacy leadership.