Process Improvement Essentials for Pharmacy Technicians

Monday, December 3, 2012
3:00 pm – 4:00 pm

Activity #:  204-000-12-330-L04T
Level of Content: General Interest
1.00 Contact Hours / Knowledge-based
Program Chair: Richard C. Ponder, MBA, CMRP

Learning Objectives:

• Describe process improvement methods (such as LEAN) and techniques.
• Discuss applications to pharmacy practice; including improving operational efficiencies and cost containment.