Management Case Studies I: Parts 1, 2 & 3

Wednesday, December 5, 2012
8:00 am – 9:30 am

Moderator: Barbara Giacomelli, PharmD, MBA, FASHP

Communication Strategy to Educate Healthcare Providers about Drug Shortages in a Multi-Facility Academic Medical Center
Activity #204-000-12-367-L04P/204-000-12-367-L04T
Level of Content: General Interest
0.5 Contact Hours/Knowledge-based
Presenters: Ellena Anagnostis, PharmD, BCPS; Anne Marie Valorie-Oberle, PharmD, BCOP; John Williamson, PharmD, MBA, BCPS

Learning Objectives:

• Identify pharmacy staff to contribute to the design of a communication plan for drug shortages.
• List opportunities to educate providers through face-to-face communication regarding drug shortages.
• Describe options for communicating information electronically to prescribers.

Process for Addressing Drug Shortages in a Two-Hospital Setting
Activity #204-000-12-368-L04P/204-000-12-368-L04T
Level of Content: General Interest
0.5 Contact Hours/Knowledge-based
Presenter: Jill M. Strykowski, MS, RPh

Learning Objectives:

• Describe the importance of assessing supply chain and inventory during a time of critical drug shortages.
• Describe the role of key team members in averting drug shortages.
• Given that drug shortages are an everyday occurrence, explain the difference between managing through a drug shortage versus addressing a shortage that is of an immediate critical patient care nature.

Reimbursement for Medication Therapy Management Clinic (MTMC)
Activity #204-000-12-369-L04P
Level of Content: General Interest
0.5 Contact Hours/Knowledge-based
Presenters: Anna Markel Vaysman, PharmD, BCPS; Mansi Shah, PharmD; Jessica J. Tilton, PharmD, BCACP

Learning Objectives:

• Define various options for billing of medication therapy management services.
• Design a process to implement billing opportunities.
• Describe the barriers encountered when billing for MTMC services.