Effective Feedback

During coaching, or anytime you are giving feedback to residents, the type of feedback you give is important. Effective feedback helps the resident improve and accreditation standards specify that this feedback needs to be specific and criteria-based. This is an area on which programs are frequently cited on accreditation surveys.

 

The relevant part of the accreditation standard, Standard 3.4c(1) states, in part:

"Residents must receive and discuss with preceptors, verbal and written assessment on the extent of their progress toward achievement of assigned educational goals and objectives, with reference to specific criteria" experience."

 

In addition, Standard 3.4b(1) states, in part:

"Preceptors will provide ongoing, feedback to residents about how they are progressing and how they can improve that is frequent, immediate, specific and constructive."


To meet this standard, feedback must tell the resident how they are performing in relation to specified criteria. See the examples on the next screen.


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