Let's look at four examples of feedback and determine whether or not they meet the standard and why or why not.
Example 1: "Good job!"
Does this example does meet the standard? No. The feedback does not provide the resident with specific information about why he or she did a good job.
Example 2: "Resident saw all patients in the anticoagulation clinic today."
This is an example of a type of feedback that is frequently seen. Does it meet the standard? No. It only addresses what was done, but not how well it was done. Feedback needs to address the quality of resident performance, not just list tasks completed.
Example 3: "Resident needs to ask self the question, "Are all the recommended therapies ordered for this problem?" for each problem on every patient without losing efficiency in reviewing and analyzing patient data."
Does this example meet the standard? Yes. The resident is given specific information about a weakness and what they need to do to improve.
Example 4: "Resident specified therapeutic goals based on consideration of disease state. He uses practice guidelines appropriately (ex. JNC-8). Goals are measurable and realistic for the patient."
Does this example meet the standard? Yes. The resident is told specifically why he is doing well.
When giving feedback, ask yourself if the feedback is specific enough for the resident to know how to improve or continue doing well. This is what the resident is looking for in feedback.
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Date last modified: July 18, 2011.
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